Diya is a product designer crafting trustworthy experiences through stories, strategy, and systems ☻
Currently
Gen AI @ Visa
Previously
Change.org, Planned Parenthood, UC Berkeley
Visa’s first GenAI research assistant
As a product designer, I helped scale Visa Assist from employee pilot to launch for 400K+ clients in 165 countries (2025)
100K+
Client + employee prompts
200+
Daily new user growth
<6.0s
Average response time
Fraud investigation for AI-driven scams
As the first product designer, I owned the 0 → 1 design from internal tool to monetized product (2024)
73%
Fraud value detected in Argentina
~$460M
Savings for UK payments industry
Accessible text-to-911 for the Deaf community
I redesigned accesSOS’s emergency reporting flow, scaling it from 1 county to 100% coverage in two U.S. states (2023)
30%
Shorter reporting time
125+
Lives saved as of July 2025
9x
Growth in user reach
Diya is a product designer crafting trustworthy experiences through stories, strategy, and systems ☻
Currently
Gen AI @ Visa
Previously
Change.org, Planned Parenthood, UC Berkeley
Fraud investigation for AI-driven scams
As the first product designer, I owned the 0 → 1 design from internal tool to monetized product (2024)
73%
Fraud value detected in Argentina
~$460M
Savings for UK payments industry
Accessible text-to-911 for the Deaf community
I redesigned accesSOS’s emergency reporting flow, scaling it from 1 county to 100% coverage in two U.S. states (2023)
30%
Shorter reporting time
125+
Lives saved as of July 2025
9x
Growth in user reach
Diya is a product designer crafting trustworthy experiences through stories, strategy, and systems ☻
Currently
Gen AI @ Visa
Previously
Change.org, Planned Parenthood, UC Berkeley
Visa’s first GenAI research assistant
As a product designer, I helped scale Visa Assist from employee pilot to launch for 400K+ clients in 165 countries (2025)
100K+
Client + employee prompts
200+
Daily new user growth
<6.0s
Average response time
Fraud investigation for AI-driven scams
As the first product designer, I owned the 0 → 1 design from internal tool to monetized product (2024)
73%
Fraud value detected in Argentina
~$460M
Savings for UK payments industry
Accessible text-to-911 for the Deaf community
I redesigned accesSOS’s emergency reporting flow, scaling it from 1 county to 100% coverage in two U.S. states (2023)
30%
Shorter reporting time
125+
Lives saved as of June 2025
9x
Growth in user reach